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Yes, you may order parts by calling our toll free consumer line at (800) 854-1492 with your Visa, Master Card or American Express. Our hours are Monday – Friday 8:00 a.m. – 4:30 pm Pacific Time.
Yes, you may order parts by calling our toll free consumer line at (800) 854-1492 with your Visa or MasterCard. Our hours are Monday – Friday 8:00 a.m. – 4:30 pm Pacific Time:
  • We will need to know the Poolmaster Lounge model number before we can quote you on a replacement fabric seat. Our current lounges include a sewn-in tag (on the material) with the model number and name of the lounge.
  • If you are not sure of the model number, you may email us a clear picture of the lounge (front and back sides with the material visible) so we can identify it for you.Please email us at: info@poolmaster.com

Please see our Find-A-Retailer page for local pool stores and internet sites near you that carry a wide variety of Poolmaster items.

Yes, you may order replacement parts by calling our toll free consumer line at (800) 854-1492 with your Visa, Master Card or American Express. Our hours are Monday – Friday 8:00 a.m. – 4:30 p.m. Pacific Time.

For product instructions, please first find the item you are looking for. You can do this by either browsing the images from our home page or by typing in an item name or number into the search bar. Once you see the item, click on it to get to its product page. You will see a “Download Instructions” icon. Click there and you can download a PDF of the instructions.

To inflate a vinyl pool float:

  1. Remove the item from the packaging and lay on flat surface
  2. Locate and pinch the base of the air valves
  3. Insert air source
  4. Turn on pump
  5. Stop inflating once the item feels firm and take care not to over-inflate it

* A variety of air pumps for Inflatables are available at your local pool store. Please visit our Find-A-retailer page to find a store or online source near you. 

To clean the inflatable, wipe with mild soap and water. Then rinse with clear water from the garden hose. Dry thoroughly before storage and store out of the sun and away from chemicals.

* Do not over-inflate or poke with sharp objects or surfaces.

An I-Beam construction is typically larger and stronger than the X-Beam construction.

A swimming pool inflatable, like items in other industries, have various factors that set them apart and dictate price differences:


  1. Quality — Seam strength and gauge of vinyl. The heavier the gauge, the stronger the material and the longer the product will last. (Typically 7 to 16 gauge vinyl)
  2. Testing Procedures — Length of time and resources spent on rigorous testing
  3. Variety — Multiple colors and designs to choose from
  4. Features & Benefits — Versatility, built-in beverage holders, permanently bonded dual handles, built-in storage bins, multiple air chambers, perimeter ropes, contoured body, and Boston air valves for added convenience and comfort

Boston Valves are typically found on larger inflatable items. They are oversized air valves with two caps that allow for quick and easy deflation.

To inflate using a Boston Valve:

  1. Step 1: Twist off the bottom cap and insert your air source. (If needed, wrap a rag or towel around the nozzle to help prevent air from escaping while inflating.)
  2. Step 2: Inflate to about 90% full, then replace the bottom cap.
  3. Step 3: Remove the top plug (this plug has an inner membrane to prevent air from escaping).
  4. Step 4: Inflate to full size, then replace the outer plug.

Poolmaster offers good, better, and best lines for maintenance items.

  • Poolmaster Essential — Encompasses your essential must-have pool and spa items for first-time pool owners.
  • Poolmaster Classic — Offers a generous selection of performance elements made from quality components, featuring functionality and durability.
  • Poolmaster Premier — Items are constructed with high-quality materials with outstanding performance in mind for season-after-season use for serious home maintenance consumers.

Example of a good brush: Plastic bristles with plastic backing and plastic handle.
Example of a better brush: Components made with a metal handle and UV treated plastic.
Example of the best brush: Components include a metal back and handle and nylon bristles for longer wear.

Quick tips for vinyl patch repairs:

  • Patching process works best in warm water.
  • Cut the patch just a bit larger than the hole (not too big).
  • Cut the patch in a round shape rather than square edges which tend to lift.
  • Wipe down the area to be patched with a clean rag.
  • Apply glue to the patch and allow it to get “tacky”.
  • Fold the tacky sides of the patch together (taco style) so glue will not wash off while going underwater. Do not allow edges to touch.
  • Adjust the amount of glue as needed for secure application.
  • The patch works by melding with the existing liner. It is not recommended on old, brittle liners. Works excellent on supple liners with small holes.

Each lounge is made of durable and non-corrosive materials. However, prolonged exposure to sunlight and pool chemicals can cause permanent weakening of the product. To extend product enjoyment:

  1. Remove the product from the pool when not in use.
  2. Rinse the product off with plain water after each use.
  3. Store the product in a dry place away from direct sunlight and pool chemicals.

Each floating lounge is designed for comfort. For safety:

  • Do not jump on the lounge.
  • Avoid rough play.
  • Check and tighten all nut and bolt attachments as needed.
  • Inspect the lounge seat for wear and tear. Replace if necessary.
  • Check the Polyform float for any water leakage. Remove the drain plug to drain water if needed. After draining, reinsert and secure the drain plug using Teflon tape around the threads to tighten the seal.

Testing reagents/solutions are generally good for two years and best kept in a cool dark place for maximum longevity.

The expiration code is read as follows:

  • First two digits = Year produced (e.g. 11 = 2011)
  • Next two digits = Month produced (e.g. 10 = October)
  • Letter (A, B, C, D) = Week of the month (A = 1st week, B = 2nd week, etc.)

Example: 1110B means the reagent was produced the 2nd week of October 2011.

Proposition 65 is a California law known as the Safe Drinking Water and Toxic Enforcement Act. It requires the State of California to publish and maintain a list of chemicals known to cause cancer, birth defects, or other reproductive harm. This list contains over 800 substances found in many common products including food, hardware, toys, and household items.


In compliance with Prop 65 regulations, California manufacturers must provide warnings on products that may expose users to any listed chemicals. You may see the following warning on our products:


WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov

Sometimes when replacing a tension-spring handle, the nut that secures the pin may be tightened too much. This can limit the handle from moving freely up and down, reducing the needed tension resistance.


To fix: Try loosening the nut slightly to restore proper spring tension.


If the issue continues, please view our instruction video for additional support: Air Vac Vinyl Liner Vacuum Video

Depending upon the brush and the surface you are cleaning, yes!


Poolmaster brushes are made with durable all-weather materials and are designed for multiple uses. With a wide variety of brushes available, you can find the perfect one for your needs — whether cleaning the floor, walls, or steps of your pool, brushing down your deck or patio, scrubbing the sides of your home, or even cleaning your BBQ grill with our stainless steel brushes. They also work great with telescopic poles for hard-to-reach areas.


Important Note: Do NOT use any brush with stainless-steel bristles on a vinyl liner pool or any surface that might scratch easily. If unsure, always test a small area first.

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